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Frequently Asked

1. How do I get supplemental groceries?
A: Start with an application form.
 
2. Why was my appointment cancelled?

A: See Reasons for Appointment Cancellation*

3. How will I know if my application was approved?
A: A client services representative 
@arlingtoncharities.org will email you.


4. Does Arlington Charities help with utilities?
A: No. Arlington Charities helps with supplemental groceries.
Answers:
1. All clients are required to complete the application form.

If you attempted to make an appointment without completing the application form, your appointment will be cancelled.

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2. *Reasons for Appointment Cancellation:
  • You scheduled an appointment without a complete application form.

  • Your information is incorrect.

  • You have a duplicate household appointment/double booking.

  • You have already received service this month.

  • Our services are limited to one appointment per household per month

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​3. Application Approved: You will receive an email from

our Client Services team @arlingtoncharities.org with your Digital ID Card and a unique link to schedule an appointment.

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​4. For help other than supplemental groceries,

Click this link: Tarrant County Resource List.

811 Secretary Drive

Arlington, Texas 76015

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info@arlingtoncharities.org

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817-275-1511

Monday - Thursday

8:30 a.m.-1:30 p.m.​

 

Friday

8:30-11:30 a.m.

 

Arlington Charities is an equal opportunity provider. 

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​​© 2025 Arlington Charities

The services provided by Arlington Charities, Inc. are made possible in part through a Community Development Block Grant from the City of Arlington through the U.S. Department of Housing and Urban Development. â€‹

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